The quality of the communication defines the leader. I participated in a Twitter chat last night moderated by Lolly Daskal. She’s been doing it every Tuesday night using the hashtag #leadfromwithin for I don’t know how long because I just started participating.
It’s fast and fun. But more importantly, these chats encourage sharing and introspectiveness that I hadn’t thought possible from the seemingly straight forward questions she asks.
I can’t replace the immediacy of the chat in this post, but this will give you a flavor. Here are her questions, my responses and some highlights from others who participated in her chat on communication:
@LollyDaskal Communication eliminates ambiguity and helps us find truth #leadfromwithin
— Kathryn Goldman (@KathrynGoldman) July 9, 2014
A1: Everyone who wants to connect, communicates! #leadfromwithin
— Lolly Daskal (@LollyDaskal) July 9, 2014
A1: We communicate with every word, gesture, facial expression and action. #leadfromwithin
— Panteli Tritchew (@PanteliT) July 9, 2014
A1: Without communication, we are each alone. #LeadFromWithin
— Greg Richardson (@StrategicMonk) July 9, 2014
A2: understanding, listening, honesty and tact are the core parts of communication @LollyDaskal #leadfromwithin
— Kathryn Goldman (@KathrynGoldman) July 9, 2014
The core element of communication is understanding where the other is coming from. #leadfromwithin
— Monique Hohnberg (@moniquehohnberg) July 9, 2014
A3: Listening is important to be able to respond to the real questions at issue @LollyDaskal #leadfromwithin
— Kathryn Goldman (@KathrynGoldman) July 9, 2014
A3: if nobody is listening, I'm not sure it qualifies as communication (if a tweet falls in the forest does it get RT'd) #leadfromwithin
— Fred Aubin (@FM_Aubin) July 9, 2014
A4: communication in a crisis requires calmness and decisiveness @LollyDaskal #leadfromwithin
— Kathryn Goldman (@KathrynGoldman) July 9, 2014
A4. The best way to communicate in a crisis is by being transparent, open and honest. #leadfromwithin
— Terri Klass (@TerriKlass) July 9, 2014
A4: In crisis mode use direct words to communicate, skip the flowers. #leadfromwithin
— Daniel Buhr (@Cybuhr) July 9, 2014
A5: actions are communications beyond words, action with generosity enriches communication @LollyDaskal #leadfromwithin
— Kathryn Goldman (@KathrynGoldman) July 9, 2014
A6: criticism needs to be taken seriously if the source is earnest and honest @LollyDaskal #leadfromwithin
— Kathryn Goldman (@KathrynGoldman) July 9, 2014
@d_scott It is hard to discern motivation, though, isn't it?
— Kathryn Goldman (@KathrynGoldman) July 9, 2014
@KathrynGoldman Kathryn – You are correct..no formula for understanding motivation. Emotional Intelligence is so important. #leadfromwithin
— D. Scott Smith (@d_scott) July 9, 2014
A6 Criticism…what criticism…though I was perfect 😉 #leadfromwithin
— Chantal Bechervaise (@CBechervaise) July 9, 2014
A7: Maybe ask permission first before forging ahead with discussing something delicate @LollyDaskal #leadfromwithin
— Kathryn Goldman (@KathrynGoldman) July 9, 2014
A8: If you've practiced kindness and generosity in communication, you earn respect @LollyDaskal #leadfromwithin
— Kathryn Goldman (@KathrynGoldman) July 9, 2014
A8 people are much more likely to be moved or influenced when they feel heard and understood #leadfromwithin
— Martina McGowan (@MartinaMcGowan) July 9, 2014
Communication increases trust. Trust increases influence #leadfromwithin
— Bill Benoist (@leadershipheart) July 9, 2014
A9: Assuming you know what is best for someone else is the basis for communication mistakes @LollyDaskal #leadfromwithin
— Kathryn Goldman (@KathrynGoldman) July 9, 2014
A9: talk to much…listen not enough #leadfromwithin
— Joshua Brusse (@JoshuaBrusse) July 9, 2014
A9: Not smiling when we speak. (Smiling is free.) #leadfromwithin
— Panteli Tritchew (@PanteliT) July 9, 2014
A9. Assuming, jumping to conclusions, not asking questions. # bi #leadfromwithin
— Kimberley Richardson (@genuineleaders) July 9, 2014
A10: Words not to use are "I" or "me." So, a word to use often would be "you." @LollyDaskal #leadfromwithin
— Kathryn Goldman (@KathrynGoldman) July 9, 2014
will @FM_Aubin take a hug? RT @CBechervaise: A10 Sometimes you don't need to say anything at all – a hug says it all #leadfromwithin
— Lolly Daskal (@LollyDaskal) July 9, 2014
If you have a chance next Tuesday night, you should join the #leadfromwithin chat on Twitter.
Great recap of CRACK THE CODE OF COMMUNICATION at #leadfromwithin
The best practice of our chat at #leadfromwithin has always been – and will always be- even though I might have the perfect answer, what I learn from others is more important. By retweeting we are complimenting another, it is says I resonate with what you are saying.
#leadfromwithin is a family of leaders from around the world who retweet each other and let others know what they say it matters.
Thanks so much for highlighting this amazing community.
Lolly
Lolly,
I’m not sure how I found your community while wandering around the Twittersphere, but I’m glad I did. I have a great time on the #leadfromwithin chats. They are on my Tuesday night calendar now. The fastest hour in the week.
Kathryn